Service Request Ticket - # 77215

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2021 09:50 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200481[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag 20PBQ73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. 20PBQ73 Location Karen (Bednarowski) Scott

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC CC:48:3A:6E:74:CE


Wireless NIC 3C:9C:0F:37:3A:F7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Apr 15, 2021 03:56 PM 
It's been delivered and setup.
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Katherine Reynoso Apr 15, 2021 10:58 AM 
Her old computer died, it's back in our office. I'm 
planning on delivering her new computer today and 
picking up her old monitor.
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Katherine Reynoso Apr 15, 2021 10:56 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Apr 15, 2021 09:50 AM 
laptop 20200481[Edit Inv]
doc 20200508[Edit Inv]
mon 20200421[Edit Inv]
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