Service Request Ticket

Service Request Information

CONTACT	Name	Prado, Jazming	Date	Apr 22, 2021 04:48 PM
	Department	The Research Institute	Phone	88413
	Location		Email	pradoj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200480 (opens in a new window)	Bldg/Room	TODD 218
	Service Tag	5VG1R73	Description	Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
	Serial No.	5VG1R73	Location	Jazming Prado
	CPU	Intel core i7-8665U 4 Core 8MB cache, 1.9GHz
	OS	Unknown	Software
	Wired NIC	74:78:27:14:69:4E
	Wireless NIC	08:5B:D6:70:10:D9

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	May 06, 2021 03:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	May 06, 2021 03:06 PM	This has been delivered.	Add Attachment
Katherine Reynoso	May 05, 2021 11:46 AM	Jazming is aware the computer is ready to be delivered	Add Attachment
Katherine Reynoso	May 05, 2021 08:18 AM	I emailed the person that it's ready.	Add Attachment
Katherine Reynoso	May 03, 2021 03:27 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Katherine Reynoso	Apr 30, 2021 04:02 PM	Got this started.	Add Attachment
John Rushing	Apr 30, 2021 02:54 PM	Please email alapaii@wou.edu when they are done.	Add Attachment
Katherine Reynoso	Apr 23, 2021 09:01 AM	Contact changed from Faculty/Staff New to Jazming Prado.	Add Attachment
Joanie Kinnaman	Apr 22, 2021 04:49 PM	Contact Info: Jazming Prado 88413 TH 218 pradoj@wou.edu	Add Attachment Public