Service Request Ticket - # 77259

Service Request Information

CONTACT Name Jennings, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2021 01:10 PM
Department Deaf Studies and Professional Studies Phone
Location Email jenningsmj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140705[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 90qvq32 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:6C:5E:9C


Wireless NIC 80:00:0B:A1:23:86


Bluetooth NIC 80:00:0B:A1:23:8A

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jun 14, 2023 08:28 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jun 14, 2023 08:28 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jun 14, 2023 08:28 AM 
Laptop updated for PDR 	08-19-2021
Monitor updated for PDR 04-28-2022
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Moshe Martinez Jun 08, 2021 04:25 PM 
Loaner was returned. Also brought in monitor 20110981[Edit Inv]
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Moshe Martinez Jun 08, 2021 04:25 PM 
Loaner was returned. Also brought in monitor 20110981[Edit Inv]
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Katherine Reynoso May 12, 2021 01:10 PM 
Task reassigned to UCS Tech.
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Katherine Reynoso May 12, 2021 01:10 PM 
He picked up the loaner, and I told him about the 
GFA process.
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Katherine Reynoso Apr 29, 2021 01:11 PM 
I have loaner 20131111[Edit Inv] for him. He currently has a 
loaner laptop, but it needs a reimage.
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