Service Request Ticket - # 77268

Service Request Information

CONTACT Name McMurry, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2021 12:03 PM
Department Human Resources Phone 89373
Location Email mcmurryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181075[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 885VDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 885VDW2 Location Cyber Student PC

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:F8:C3

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Jun 10, 2022 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Dec 03, 2021 01:00 PM 
I installed the program but it looks like it still 
needs to be licensed and she needs to be given 
access to the databases.
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Nathan Camuso Dec 01, 2021 02:15 PM 
Rescheduled for Friday at 12
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Nathan Camuso Dec 01, 2021 09:36 AM 
Sent email to schedule availability
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Nathan Camuso Dec 01, 2021 09:22 AM 
Task reassigned to Nathan Camuso.
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Lauryn Aronson Nov 30, 2021 10:40 AM 
https://docs.google.com/document/d/1AYAFVZXRz-1b0wcD9_-_54CSP_H8FpCu/edit#heading=h.gjdgxs
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Capture.PNG
Lauryn Aronson Nov 30, 2021 09:21 AM 
****email from nov 24th****

Hi Lauryn, 

This has not been resolved. If the SQL Developer could be installed next week, that would be great!

Thank you, 
Julie
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Lauryn Aronson Nov 18, 2021 09:33 AM 
****This is an outgoing email****
Hi Julie,

We were just following up with you regarding a service request that we have for you.  (#77268)

Description: (IN JULY) need PL/SQL Developer installed (order #11656)

We were wondering if this has been resolved for you or if we can still be of assistance with this.  If so, just let us know, we'll be happy to help.

Thanks,
Lauryn Aronson
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Public
Peter Puettmann Jun 15, 2021 11:35 AM 
They said theyre pretty busy until july!
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Joanie Kinnaman Jun 09, 2021 02:51 PM 
Priority changed from (3) Priority to (2) High Priority.
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