Service Request Ticket - # 77275

Service Request Information

CONTACT Name Morrison, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2021 01:04 PM
Department Disability Access Services Phone 88250
Location Email morrisona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171068[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag CSLJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSLJRP2 Location SL GFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; ZoomText v10.1 from VISA2013003997 (transferred from 20130729); JAWS Pro 12; UPGRADE of Duxbury Braille Translation WIN v12.4 UCS2019008729 SEPT2019 NEW ORDER10715; Camtasia 2020 Education v.20 VISA2019011097 order #11892 MAY2020 SR# 75952; Camtasia 2024(remove before reimage)

Wired NIC 54:BF:64:5D:26:D8

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 13, 2021 11:32 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 13, 2021 11:32 AM 
A/B usb cable was plugged into the monitor on both ends :)
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Katherine Reynoso May 13, 2021 09:47 AM 
Task reassigned to Peter Puettmann.
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Lourdes Salazar May 05, 2021 01:04 PM 
****This is an email****
Hey There,

I was just informed that the webcam in our testing center isn't working, can you create another ticket for me? The desktop WOU# is 20171068[Edit Inv] and the monitor is 20171150[Edit Inv]

Best,
Alexis
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