Service Request Ticket

Service Request Information

CONTACT	Name	Ryals, Sharyne	Date	May 10, 2021 01:37 PM
	Department	Social Science	Phone	88288
	Location		Email	ryalss@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160958 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	1595LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1595LH2	Location	PDR
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:0A:C5

TECHS	Submitted by	Emma Hakala	Contact	ehakala19@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Feb 02, 2022 12:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Feb 02, 2022 12:32 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Feb 02, 2022 12:32 PM	Called said her student worker set it up for her.	Add Attachment
Lauryn Aronson	Feb 01, 2022 10:26 AM	available today until 3	Add Attachment
Moshe Martinez	May 11, 2021 01:51 PM	Task reassigned to UCS Tech.	Add Attachment
Moshe Martinez	May 11, 2021 01:50 PM	We delivered a monitor (W20120169). She will contact us when she's back on campus.	Add Attachment
Katherine Reynoso	May 11, 2021 11:41 AM	Task reassigned to Moshe Martinez.	Add Attachment
Katherine Reynoso	May 11, 2021 11:41 AM	Doesn't need monitor with camera.	Add Attachment
Emma Hakala	May 10, 2021 01:37 PM	Anytime after 10am works for her. Just needs a new one due to working from home and school now.	Add Attachment