Status changed from (6) Ready to Deliver to (7) Waiting for Contact

Delivered. Requested invoice.

** Email Response **

Hi Moshe,
Great!  Answers to your questions.  Hopefully this will make sense.
1.) They will both be work computers, but we will be using them at home for remote work for the time being.  
2.) Yes! Friday between 1-3 will work to drop them off.  Priscila should be working.  I give approval for a student worker to receive them.
3.) One computer will be switched out.  One of the new ones will replace #20160194.  Then #20160194 will replace #20130569, which is currently in one of the student workstations.  Then #20130569 will be PDR'd.  However, I am currently using #20160194 for remote work at home.  So it won't be ready to switch out until I bring it back to campus (I'm not sure when that will be.)  So I think what would make the most sense for now is for you to just deliver the two new ones.  Then after I've brought #20160194 back to campus, I can put in a service request to replace the student workstation with that one.

****This is an outgoing email****
Hi Shondra,

I need some additional information regarding service request #77291

Description: Dell setup 20200663

Do you need any additional software for your computer? Also, when is a good time to deliver the computer to your office?

Thanks,
Moshe

Task reassigned to Moshe Martinez.

Task reassigned to Katherine Reynoso.