Service Request Ticket - # 77322

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2021 09:35 AM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200479[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag JP0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. JP0PP73 Location Paloma Larsen

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:03:48:5E


Wireless NIC 3C:9C:0F:37:39:94

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 22, 2021 08:32 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 22, 2021 08:09 AM 
taken care of. 

make sure to check IE compatability view settings. Instructions are in Installs
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Peter Puettmann Jun 16, 2021 01:14 PM 
Vasas says its not working.
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Peter Puettmann Jun 16, 2021 09:05 AM 
giving computer to jessica today for her to test crystal reports. She will report back if successful or not.
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Peter Puettmann May 28, 2021 09:35 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann May 28, 2021 09:35 AM 
User needs crystal reports installed :)
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