Service Request Ticket - # 77329

Service Request Information

CONTACT Name Paniagua, Betsy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2021 11:33 AM
Department Phone 88525
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200668[Edit Inv] (opens in a new window) Bldg/Room TODD 233
Service Tag FLR93D3 Description Dell Latitude 5410
Serial No. FLR93D3 Location Besty Paniagua

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:25:5C


Wireless NIC B0:60:88:C3:6E:28

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 01, 2021 02:53 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Lauryn Aronson Jul 01, 2021 02:53 PM 
set up admin rights
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Lauryn Aronson Jul 01, 2021 10:43 AM 
emailed to ask when i should come set up admin rights, etc
her staff account appears to be active?
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Joanie Kinnaman Jun 30, 2021 01:50 PM 
inv#2020-0716
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Lauryn Aronson Jun 29, 2021 04:05 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jun 29, 2021 04:05 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jun 29, 2021 04:05 PM 
emailed jazming prado about set up; when betsy gets in she will need to contact us to configure personal settings and add admin rights
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Joanie Kinnaman Jun 29, 2021 02:10 PM 
Priority changed from (3) Priority to (2) High Priority.
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Jennie Yang Jun 25, 2021 11:07 AM 
Can think please get done on Monday contact number is 8413 Jasmine Prado.
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Peter Puettmann Jun 17, 2021 10:50 AM 
Task reassigned to Peter Puettmann.
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Lauryn Aronson Jun 17, 2021 10:50 AM 
updated, determining admin rights
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Lauryn Aronson Jun 17, 2021 10:48 AM 
Task reassigned to Lauryn Aronson.
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Joanie Kinnaman Jun 16, 2021 11:45 AM 
she starts on June 30th
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Joanie Kinnaman Jun 16, 2021 11:44 AM 
20200437[Edit Inv]
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Alix Karkanen Jun 16, 2021 11:27 AM 
extra mon is 202000437
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Joanie Kinnaman Jun 03, 2021 02:54 PM 
They have changed her room from TH232 to TH233
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Alix Karkanen Jun 02, 2021 11:33 AM 
laptop 20200668[Edit Inv]
doc 20200700[Edit Inv]
monitor 20200440[Edit Inv]

needs another monitor but is getting a 
different kind? Will update with more info 
later
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