Service Request Ticket - # 77338

Service Request Information

CONTACT Name Villeneuve, XuanXuan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2021 09:06 AM
Department Business Services Phone 88231
Location Email villeneuvex@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200665[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag 3Q2C3D3 Description Dell Latitude 5410
Serial No. 3Q2C3D3 Location XuanXuan Villeneuve

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:26:6C


Wireless NIC B0:60:88:BF:D1:78

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 29, 2021 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 29, 2021 11:12 AM 
done.
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Peter Puettmann Jun 29, 2021 08:11 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jun 28, 2021 10:15 AM 
Tuesday at 8:30am
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Elliot Purl Jun 17, 2021 10:55 AM 
NOT GFA- needs Dell laptop, case, and dock
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Elliot Purl Jun 17, 2021 09:06 AM 
imaged, updated, and has admin rights- no 
additional software needed
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Joanie Kinnaman Jun 07, 2021 04:44 PM 
inv#2020-0668
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Alix Karkanen Jun 07, 2021 04:36 PM 
doc 20200696[Edit Inv]
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Alix Karkanen Jun 03, 2021 09:06 AM 
just laptop 20200665[Edit Inv]
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