Service Request Ticket - # 77341

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2021 10:52 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180321[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag Description Xerox Versalink C600/DNM Color Printer XPPS
Serial No. 9RA681029 Location WUC Lab 1 Printer( replaces W#20130056)

Model C600/DNM Hostname lab-wuclab/lab-wuclabcolor
Notes XPPS PROGRAM for supplies and repair large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; STUDENT TECH(XPPS); IP ADDRESS:140.211.118.46 Ink/Toner Refill Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416

Wired NIC 9C:93:4E:8A:49:7F

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact epurl19@wou.edu 88925

Tracking

Entered by Date Memo
Elliot Purl
Email

Public
Entered by Date Memo
Sam Sevugan Jun 04, 2021 10:45 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katherine Reynoso Jun 04, 2021 10:39 AM 
Task reassigned to Elliot Purl.
 Add Attachment
Katherine Reynoso Jun 04, 2021 10:39 AM 
This printer has been offline for a few weeks 
now. We are waiting on the Xerox maintenance guy 
to come by. I don't know who called, or emailed, 
if you can let them know great. If not, close the 
ticket. We another one open for this.
 Add Attachment
Katherine Reynoso Jun 04, 2021 08:12 AM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Elliot Purl Jun 03, 2021 10:52 AM 
Color printer in WUC is not working, need someone 
to go down and take a look at it.
Add Attachment