Service Request Ticket - # 77345

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2021 01:37 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160823[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 81WT1F2 Description Dell 13 3380 No-Touch Chromebook
Serial No. 81WT1F2 Location PDR 2023 Giveaway

CPU Unknown


OS Chrome OS Software Microsoft Windows VDA license from P0103777 and VMware Academic Horizon 7 Enterprise with SNS from P010103776; Google Chrome Management Console license, ED P0104200

Wireless NIC 00:16:EB:8A:31:08

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 15, 2021 08:34 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 15, 2021 08:34 AM 
with front desk waiting for pickup
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Elliot Purl Jun 15, 2021 08:23 AM 
Would like charging cable and case returned to the 
Library
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Peter Puettmann Jun 07, 2021 08:21 AM 
Task reassigned to Peter Puettmann.
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Elliot Purl Jun 04, 2021 01:37 PM 
****This is an email****

Peter left me a voicemail regarding Library 
Chromebook 20160823[Edit Inv].  The motherboard is bad.  
Can you please withdraw it from your records 
and dispose of it.  I am on campus on Monday 
and can stop by and pick up the bag & the AC 
adapter/power cord if that works for you.  
Thanks.
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