Service Request Ticket - # 77357

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2021 10:29 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150346[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. YXE143954 Location Upward Bound

Model 6500/DN Hostname ds-storm.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP:140.211.64.44 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:5E:3A:8D

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Nov 29, 2021 08:27 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Monica Valencia Nov 29, 2021 08:27 AM 
Duplicate SR see 77749
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Monica Valencia Nov 24, 2021 09:51 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lourdes Salazar Nov 24, 2021 09:34 AM 
Task reassigned to Monica Valencia.
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Jennie Yang Aug 06, 2021 10:35 AM 
Lourdes and Elliot tried deleting and adding the printer but didn't work. Will be trying new method.
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Lourdes Salazar Aug 06, 2021 09:58 AM 
Task reassigned to Lourdes Salazar.
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Elliot Purl Jun 11, 2021 10:29 AM 
Disability services printer won't print in color
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