Service Request Ticket - # 77360

Service Request Information

CONTACT Name Koshnick, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2021 11:09 AM
Department Teacher Prep Student Support Services Phone 89304
Location Email koshnickj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200383[Edit Inv] (opens in a new window) Bldg/Room RWEC 221
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
Serial No. SC02DQ17PQ05N Location Jennifer Koshnick

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC C4:91:0C:B6:AB:67


Bluetooth NIC C4:91:0C:B5:C0:F8

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Aug 31, 2021 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Aug 06, 2021 10:40 AM 
Task reassigned to Lourdes Salazar.
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Sam Sevugan Jun 14, 2021 11:09 AM 
****This is an email****
Good morning,

I am having trouble staying connected to the 
printer I am using. I will be connected, and 
then if I take my laptop home, when I return to 
campus, I am no longer connected. I keep get a 
message asking me to enter my name and password 
for the printer, but it doesn't connect.

My laptop is: 20200383[Edit Inv]
I am trying to connect to "THREESISTERS-DS-
Disability Copier"

Thank you so much for your help.

Jen
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