Service Request Ticket - # 77362

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2021 10:29 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150643[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MRT15YDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:53:4C:0B


Wireless NIC A4:D1:8C:64:32:A4


Bluetooth NIC A4:D1:8C:64:32:A5

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact epurl19@wou.edu 88925

Tracking

Entered by Date Memo
Elliot Purl
Email

Public
Entered by Date Memo
Elliot Purl Jul 27, 2021 08:40 AM 
Task reassigned to Elliot Purl.
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Elliot Purl Jul 27, 2021 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Elliot Purl Jul 27, 2021 08:40 AM 
Never ended up needing a loaner
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Elliot Purl Jun 15, 2021 10:29 AM 
Kathy needs loaner to work this week, loaner is 
ready to be picked up at front desk.
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