Service Request Ticket - # 77387

Service Request Information

CONTACT Name Wisniewski, Loren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2021 01:18 PM
Department Health & Exercise Science Phone 89291
Location Email wisniewl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150639[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MRV0V5DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:53:81:26


Wireless NIC A4:D1:8C:64:00:3E


Bluetooth NIC A4:D1:8C:64:00:3F

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Mar 21, 2023 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Mar 21, 2023 12:36 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Mar 21, 2023 12:36 PM 
We got the loaner back from a GFA
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Sam Sevugan Jun 22, 2021 02:11 PM 
Correction: swapped 20130078[Edit Inv] with 20150639[Edit Inv]
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Sam Sevugan Jun 22, 2021 02:00 PM 
Was Inventory updated: yes
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Public
Sam Sevugan Jun 22, 2021 02:00 PM 
Was this added to Loaners-n-Checkouts app: yes
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Sam Sevugan Jun 22, 2021 01:18 PM 
Swapped Mac loaner laptop 20130075[Edit Inv] with another 
mac 20150639[Edit Inv] because trackpad was not working.
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