Service Request Ticket - # 77402

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2021 10:31 AM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171089[Edit Inv] (opens in a new window) Bldg/Room BELL 215
Service Tag CSHCRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSHCRP2 Location Dean Braa

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:AA:59

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 24, 2021 11:40 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 24, 2021 11:40 AM 
Opening of Office documents from the network self 
resolved.  But he was needing printer and copier 
help so I added the printers and copier from 
threesisters and we tested them.
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Elliot Purl Jun 24, 2021 10:36 AM 
Task reassigned to John Rushing.
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Elliot Purl Jun 24, 2021 10:36 AM 
computer slow, won't let him access his files, 
office pop-up that won't go away?
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