Service Request Ticket - # 77409

Service Request Information

CONTACT Name Horne, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2021 09:27 AM
Department Phone
Location Email hornej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200682[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag C4646D3 Description Dell Latitute
Serial No. C4646D3 Location Jason Horne

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:15:05:FD


Wireless NIC 64:6E:E0:4C:65:E9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Joanie Kinnaman Sep 16, 2021 01:33 PM 
inv#2021-0113
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Moshe Martinez Jul 06, 2021 04:02 PM 
Looks like John already added PSQL and VPN
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Moshe Martinez Jul 06, 2021 02:53 PM 
**Received on 6/30 4:46 PM**
Hi Moshe, 

Can we please make sure the laptop VPN set up and PSQL on it as well? 

Thank you, 

Susan Hays
Registrar Services Manager | Office of the Registrar
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Lauryn Aronson Jul 01, 2021 10:37 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Jul 01, 2021 10:37 AM 
picked up equipment
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Sam Sevugan Jul 01, 2021 10:37 AM 
Stopped by and picked up all equipment
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Lauryn Aronson Jul 01, 2021 08:19 AM 
he has admin rights
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Moshe Martinez Jun 30, 2021 04:49 PM 
Task reassigned to Lauryn Aronson.
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Moshe Martinez Jun 30, 2021 04:49 PM 
Will probably pick up 7/1. Laptop is good to go if you just want to double check that he has admin rights. He might ask to just take the laptop, in that case, ask John what to do
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Moshe Martinez Jun 30, 2021 03:24 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Moshe Martinez Jun 30, 2021 03:09 PM 
****This is an outgoing email****
Hi Jason,

I need some additional information regarding service request #77409

Description: GFA replacing 20150253[Edit Inv]

I'm Moshe with UCS. I'm checking-in to let you 
know that your GFA laptop, monitor, dock and peripherals are ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this, or for you to pick it up. If you require any additional software to be installed feel free to contact me or our front desk at 503-838-8925. We have already installed the basics (Office 365, Adobe Acrobat DC, Firefox, etc.).

Best,
Moshe Martinez
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Lauryn Aronson Jun 30, 2021 02:58 PM 
location needs to be entered into inventory for 20200682[Edit Inv]
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Lauryn Aronson Jun 30, 2021 02:57 PM 
it is! 20200682[Edit Inv]
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Moshe Martinez Jun 30, 2021 08:57 AM 
Trying to figure out if it is 20200682[Edit Inv] or 20200681[Edit Inv].
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Lauryn Aronson Jun 30, 2021 08:48 AM 
Task reassigned to Moshe Martinez.
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Alix Karkanen Jun 29, 2021 11:57 AM 
laptop is actually 20200682[Edit Inv]
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Alix Karkanen Jun 29, 2021 09:27 AM 
laptop 20200681[Edit Inv]
doc 20200685[Edit Inv]
mon 20200441[Edit Inv]
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