Service Request Ticket - # 77436

Service Request Information

CONTACT Name Hays, Benjamin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2021 01:14 PM
Department Center for Academic Innovation Phone 88042
Location Email haysb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131006[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LZF6T6 Location Going to PDR

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wireless NIC 48:D7:05:B6:ED:AD


Bluetooth NIC 48:D7:05:B6:ED:AE

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Aug 19, 2021 11:48 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Jennie Yang Aug 19, 2021 09:22 AM 
Returned.
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Lauryn Aronson Aug 09, 2021 08:10 AM 
sent a reminder email
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Lauryn Aronson Aug 04, 2021 08:03 AM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
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Lauryn Aronson Aug 03, 2021 08:25 AM 
left a vm
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Lauryn Aronson Jul 26, 2021 08:35 AM 
emailed again this morning
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Lauryn Aronson Jul 22, 2021 03:16 PM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Lauryn Aronson Jul 19, 2021 10:27 AM 
**email**

I haven't had a chance to get to this yet but I promise I haven't forgotten. Would it be alright if I got it back to you later this week?
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Lauryn Aronson Jul 19, 2021 09:40 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jul 19, 2021 09:22 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 19, 2021 09:22 AM 
emailed to check in
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Lauryn Aronson Jul 09, 2021 01:14 PM 
user picked up new computer, 20200371[Edit Inv] , did not return old computer/equipment

associated with sr 77350
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