Service Request Ticket - # 77447

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2021 09:56 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200669[Edit Inv] (opens in a new window) Bldg/Room WEL 110K
Service Tag G92C3D3 Description Dell Latitude 5410
Serial No. G92C3D3 Location June McMillan WEL

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:1D:CF


Wireless NIC B0:60:88:BE:E1:F5

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Joanie Kinnaman Sep 16, 2021 02:42 PM 
inv#2021-0116
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Lauryn Aronson Jul 19, 2021 02:45 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Jul 19, 2021 02:45 PM 
delivered
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Lauryn Aronson Jul 14, 2021 09:57 AM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Lauryn Aronson Jul 14, 2021 09:15 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 14, 2021 09:15 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 14, 2021 09:15 AM 
imaged, updated, email sent
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Lauryn Aronson Jul 14, 2021 09:15 AM 
****This is an outgoing email****
Hi June,

I need some additional information regarding service request #77447

Description: GFA replacing 20141229[Edit Inv]

We have all updates done, and your computer is ready to go. Do you need any additional or special software? Microsoft Office, Adobe, and other standard software are already installed. 

Additionally, are you the only person who needs admin rights?

Please let me know when a good time to meet to set you up with your system would be. 

Thank you,

Lauryn Aronson
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Public
Alix Karkanen Jul 13, 2021 09:56 AM 
laptop 20200669[Edit Inv]
doc 20200689[Edit Inv]
mon 20200429[Edit Inv]
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