Service Request Ticket - # 77481

Service Request Information

CONTACT Name Main, Andy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2021 01:55 PM
Department Campus Recreation/HWC Phone 88513
Location Email maina@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200673[Edit Inv] (opens in a new window) Bldg/Room RWEC 239
Service Tag G9646D3 Description Dell Latitute
Serial No. G9646D3 Location Jenna Otto

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:15:07:42


Wireless NIC 64:6E:E0:4C:65:35

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact epurl19@wou.edu 88925

Tracking

Entered by Date Memo
Elliot Purl
Email

Public
Entered by Date Memo
Elliot Purl Jul 23, 2021 02:30 PM 
Task reassigned to Elliot Purl.
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Elliot Purl Jul 23, 2021 02:30 PM 
Status changed from (1) Pending to (5) Completed
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Elliot Purl Jul 23, 2021 02:29 PM 
nvm- was plugged into an inactive ethernet plug
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Elliot Purl Jul 23, 2021 01:55 PM 
Andy is setting up a new camcorder to connect 
to youtube, needs an IP address for setup. He 
was told by the sales manager:
'Might need to talk to your IT department to 
make sure you either need DHCP or Manual.'
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