Laptop picked up, loaner returned

imaging appears to be down, need to talk to john

****email****

If it might be a while before the new ones arrive, I would appreciate it if you could reimage my current laptop, which works better with my office setup than the UCS loaner laptop does (the loaner doesn't work with my dock).

Task reassigned to UCS Tech.

Task reassigned to Lauryn Aronson.

picked up loaner 20181461

Will be stopping by tomorrow morning (7/28) to 
drop off the computer 

****This is an email****

My laptop has been working okay since it was 
reimaged in late March, but in the last few 
days it has started having issues again. It 
regularly loses connection to the wireless 
network and doesn't always connect to the 
internet even if it successfully connects to 
the network, and even with the VPN connected it 
has started to be incredibly slow. This morning 
after a restart it took me about five minutes 
to open up an Excel file located on the I 
drive, and websites are either incredibly slow 
to load or do not load properly at all (for 
example, I lost connection halfway through 
writing this email, despite being still 
connected to the wireless network...). It's 
also taking me about 15 seconds to open a file 
directory, which makes navigating to files a 
very lengthy process. 

A few weeks ago I also had to run diagnostic 
mode on startup because the fan failed to start 
and the computer gave me an error message. The 
diagnostic scan was actually fine and said the 
fan worked, though, and I haven't noticed the 
issue again since, so I don't know if that's 
related or not.

Should I bring the laptop in to have it 
reimaged again? Or is there some other step 
you'd like to take?   The barcode is 20150262.