Service Request Ticket - # 77494

Service Request Information

CONTACT Name Chiles, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 28, 2021 11:07 AM
Department Campus Public Safety Phone 88481
Location Email chilesr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200681[Edit Inv] (opens in a new window) Bldg/Room PP 117
Service Tag H5L26D3 Description Dell Latitute
Serial No. H5L26D3 Location Rebecca Chiles

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:15:00:01


Wireless NIC F0:9E:4A:96:01:81

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Aug 02, 2021 04:59 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Aug 02, 2021 04:59 PM 
set up, all good to go, also gave her a wou loaner cd player
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Lauryn Aronson Aug 02, 2021 09:44 AM 
new monitor--20200448[Edit Inv]
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Alix Karkanen Aug 02, 2021 09:41 AM 
new mon is 20200448[Edit Inv]
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Lauryn Aronson Jul 30, 2021 11:47 AM 
monitor 20200451[Edit Inv] is broken. will need to consult joanie or someone on monday to resolve this.
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Lauryn Aronson Jul 30, 2021 08:14 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Lauryn Aronson Jul 29, 2021 08:11 AM 
Task reassigned to Lauryn Aronson.
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Alix Karkanen Jul 28, 2021 11:09 AM 
Task reassigned to Nathan Sauer.
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Alix Karkanen Jul 28, 2021 11:08 AM 
mons are actually 20200451[Edit Inv] 20200449
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Alix Karkanen Jul 28, 2021 11:07 AM 
laptop 20200681[Edit Inv]
2 mon's 20200441[Edit Inv] 20200459
doc 20200701[Edit Inv]
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