Service Request Ticket - # 77530

Service Request Information

CONTACT Name Romine, Jeannie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2021 01:49 PM
Department Phone 88285
Location Email rominej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180537[Edit Inv] (opens in a new window) Bldg/Room PP Front Desk
Service Tag Description Fargo DTC1250e ID CARD printer
Serial No. B8270140 Location Facilities ID Card Station

Model DTC1250e Hostname
Notes Dye-sublimation / resin thermal transfer, Resolution 300 dpi continuous tone, Colors Up to 16.7 million / 256 shades per pixel, 100 cards, Output Hopper Card Capacity Single Sided: Up to 30 cards. Dual Sided: Up to 100 cards. Memory 32 MB RAM, Interface USB 2.0, optional Ethernet with internal print server(no included), T:\1. Drivers\Printer\Fargo ID Card printer\FARGO DTC1250e Ink/Toner Refill
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Moshe Martinez Aug 11, 2021 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Aug 11, 2021 03:29 PM 
Set up is all good and license has been activated.
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Moshe Martinez Aug 11, 2021 03:28 PM 
Fn: UCS
Ln: Facility Services
email: ucshelpdesk@wou.edu
company: Western Oregon University
Printer make: Fargo DTC1250e
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Moshe Martinez Aug 10, 2021 04:32 PM 
See sr 72108 for details on the previous move of this software. I am currently installing Asure ID Solo 7 on the front desk computer.
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Moshe Martinez Aug 10, 2021 08:53 AM 
****This is an outgoing email****
Hi Jeannie,

I need some additional information regarding service request #77530

Description: ID printer hookup to computer 

Could I stop by this afternoon to take a look and see if I can set this up for you?

Thanks,

Moshe Martinez
UCS Tech
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Moshe Martinez Aug 10, 2021 08:52 AM 
Task reassigned to Moshe Martinez.
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Sam Sevugan Aug 09, 2021 01:49 PM 
****This is an email****
20180537[Edit Inv].  There won't be anyone on that 
computer after 2:00 today.  If you need them 
there, Wed-Fri 9:00-2:00 works best.  
Jeannie
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Sam Sevugan Aug 09, 2021 01:49 PM 
****This is an email****
We would like to get our ID Printer connected to 
the computer in the front office.
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