Service Request Ticket - # 77534

Service Request Information

CONTACT Name Arasato, Nolan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2021 09:32 AM
Department Admissions Office Phone 88199
Location Email arasaton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200274[Edit Inv] (opens in a new window) Bldg/Room AD 101B
Service Tag DR1D373 Description Dell Latitude 5400
Serial No. DR1D373 Location Ashley Moores

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC 74:78:27:0A:59:B3


Wireless NIC AC:12:03:EC:79:CB

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Aug 11, 2021 08:46 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Aug 11, 2021 08:46 AM 
disconnected and reconnected battery. ran updates. seems to be working fine now.
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Lauryn Aronson Aug 10, 2021 09:39 AM 
Task reassigned to Lauryn Aronson.
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Elliot Purl Aug 10, 2021 09:32 AM 
Laptop was brought in, it won't turn on at all. 
Needs the laptop (or a loaner) back before the 
27th
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