Service Request Ticket - # 77544

Service Request Information

CONTACT Name Acosta, Ivan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2021 10:45 AM
Department Admissions Office Phone 89532
Location Email acostai@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200862[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. C02FX4LYQ05N Location Ellie Baker

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:0F:A9:F6


Bluetooth NIC 3C:06:30:1D:38:C2

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jan 31, 2022 12:10 PM 
Task reassigned to Monica Valencia.
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Monica Valencia Jan 31, 2022 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 31, 2022 12:10 PM 
Said he has received the setup
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Monica Valencia Jan 31, 2022 12:01 PM 
****This is an outgoing email****
Hi Ivan,

I need some additional information regarding service request #77544

Description: Mac set up for new hire

I'm Monica with UCS. I wanted to check in to see if you have received you Mac(20200862)? 

Best,
Monica
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Public
Alix Karkanen Sep 21, 2021 01:38 PM 
Contact changed from Faculty/Staff New to Ivan Acosta.
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Joanie Kinnaman Sep 21, 2021 01:37 PM 
Contact changed from Ivan Acosta to Faculty/Staff New.
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Joanie Kinnaman Sep 21, 2021 01:37 PM 
Ivan Acosta INV# 2021-0141
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Alix Karkanen Sep 21, 2021 01:36 PM 
Contact changed from Faculty/Staff New to Ivan Acosta.
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Alix Karkanen Aug 12, 2021 10:45 AM 
once we know who this is for and their dep. can 
someone let me know please?
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Alix Karkanen Aug 12, 2021 10:45 AM 
laptop 20200862[Edit Inv]
mon 20200941[Edit Inv]
doc 20200890[Edit Inv]
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