Service Request Ticket - # 77583

Service Request Information

CONTACT Name Scott, Candice   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2021 12:00 PM
Department The Research Institute Phone 89204
Location Email scottc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190345[Edit Inv] (opens in a new window) Bldg/Room TODD 216
Service Tag 5KFG0Z2 Description Dell Latitude 5290 2-in-1 (i5-8350U quad 1.7GHz)
Serial No. 5KFG0Z2 Location ERS workstations, Candice Scott*

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC DC:71:96:2F:59:AE


AUX NIC 98:E7:43:B2:98:48

TECHS Submitted by Jennie Yang Contact ryang16@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Aug 24, 2021 01:18 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Aug 24, 2021 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Aug 24, 2021 01:18 PM 
she's working from home, using a printer with a wired connection to her dock, had her install driver, it shows up now (she wasn't able to print because she's out of ink, but it *should* be working)
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