Service Request Ticket - # 77610

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2021 11:46 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171091[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSRDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSRDRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:26:28

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Sep 09, 2021 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Sep 09, 2021 02:01 PM 
picked up
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Lauryn Aronson Sep 02, 2021 03:43 PM 
reimaged, ready to deliver
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Lauryn Aronson Sep 01, 2021 09:08 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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John Rushing Sep 01, 2021 08:54 AM 
It Will need PowerFaids installed.
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Elliot Purl Sep 01, 2021 08:34 AM 
Dropped off, given Loaner 20141077[Edit Inv]
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Elliot Purl Aug 31, 2021 10:32 AM 
Dropped off
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Lauryn Aronson Aug 26, 2021 02:06 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Aug 26, 2021 01:12 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Aug 26, 2021 01:12 PM 
emailed to ask her to check for updates
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Elliot Purl Aug 26, 2021 11:47 AM 
Contact Info: Eryca Latham
lathame@mail.wou.edu
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Public
Elliot Purl Aug 26, 2021 11:46 AM 
****This is an email****

My computer has been experiencing a lot of 
random freezing and general slowness. In the 
morning when I log in, it can take my computer 
around 10 minutes just to open Chrome as well 
as other applications. Is there something I can 
do to make my computer run more efficiently 
with less slowness and freezing?
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