Service Request Ticket - # 77663

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2021 02:56 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171072[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag CSSHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSSHRP2 Location DAS Student Use

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20130670 MAR2019 SR#71471 ZoomText v9.1 MAG/RDR from P0080238

Wired NIC 54:BF:64:5D:1D:84

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Sep 09, 2021 01:04 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Sep 09, 2021 01:04 PM 
i created a ticket for this yesterday, going to close this one
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Lauryn Aronson Sep 09, 2021 01:02 PM 
Task reassigned to Lauryn Aronson.
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Sam Sevugan Sep 07, 2021 02:56 PM 
Contact Info: Lindsey (Front desk ODS), 88250
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Sam Sevugan Sep 07, 2021 02:56 PM 
Lindsey over at ODS reported that the computer 
won't boot up and is giving a "no bootable devices 
found" on a black screen. It has been like that 
for a couple of days.
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