Service Request Ticket - # 77705

Service Request Information

CONTACT Name Acosta, Ivan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2021 08:48 AM
Department Admissions Office Phone 89532
Location Email acostai@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130385[Edit Inv] (opens in a new window) Bldg/Room WEL 115
Service Tag Description Xerox Phaser 3320/DNI printer
Serial No. LA2580185 Location Admissions Office, replacing 'Rose'

Model 3320/DNI Hostname rose.wou.edu
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle IP:140.211.64.4 Ink/Toner Refill

Wired NIC 9C:93:4E:21:34:09

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 25, 2021 03:02 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Oct 25, 2021 03:01 PM 
Printer was able print test page successfully
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Nathan Camuso Oct 22, 2021 03:59 PM 
Scheduled to finish set up on Monday at 1PM
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Nathan Camuso Oct 20, 2021 04:27 PM 
Sent email with instructions on how to ask telecom 
for help
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Lourdes Salazar Oct 20, 2021 09:06 AM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Oct 18, 2021 02:29 PM 
It seems like the port they connected wasn't the one 
they wanted, the proper port is labeled 044B090 if 
that helps.  I moved the printer over there.
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Lourdes Salazar Oct 18, 2021 10:51 AM 
someone needs to go out and connect his orinter, 
port should be good to go.
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Shandelle Plasker Oct 14, 2021 09:52 AM 
Task reassigned to UCS Tech.
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Tom Groves Sep 29, 2021 08:13 AM 
Task reassigned to Shandelle Plasker.
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Lourdes Salazar Sep 29, 2021 08:01 AM 
i reached out to telecom
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Sam Sevugan Sep 28, 2021 02:27 PM 
****This is an email****
Hi just wanted to follow up.

Thank you
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Sam Sevugan Sep 28, 2021 02:27 PM 
****This is an email****
We don't have a specific timeframe, but before the 
27th would be great.

Thank you!

IA
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Elliot Purl Sep 14, 2021 09:09 AM 
Preferably before the 27th
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Elliot Purl Sep 14, 2021 08:48 AM 
Hi there,

We have a printer in WC 110A, that we would 
love to move to WC 115.

Printer ID #: 20130385[Edit Inv]
Printer Name: Rose

We would love your assistance to make this 
happen.
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