Service Request Ticket - # 77709

Service Request Information

CONTACT Name Paniagua, Betsy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2021 10:43 AM
Department Phone 88525
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190352[Edit Inv] (opens in a new window) Bldg/Room TODD 216
Service Tag 3J6J0Z2 Description Dell Latitude 5290 2-in-1 (i5-8350U quad 1.7GHz)
Serial No. 3J6J0Z2 Location ERS workstations, TBD NEW c/o Candice Scott

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC DC:71:96:2D:D5:16


AUX NIC 98:E7:43:B2:98:40

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Sep 16, 2021 12:11 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Lauryn Aronson Sep 16, 2021 12:11 PM 
laptop picked up
 Add Attachment
Lauryn Aronson Sep 14, 2021 11:21 AM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Lauryn Aronson Sep 14, 2021 11:21 AM 
ers installed. ready to be picked up.
 Add Attachment
Elliot Purl Sep 14, 2021 10:46 AM 
Dropped off, in tech area
 Add Attachment
Elliot Purl Sep 14, 2021 10:46 AM 
Task reassigned to Lauryn Aronson.
 Add Attachment
Elliot Purl Sep 14, 2021 10:43 AM 
Dell Latitude needs ERS Software installed, 
preferably by the end of the week, connected to 
SR#77704
 Add Attachment