Service Request Ticket - # 77735

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2021 11:20 AM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200985[Edit Inv] (opens in a new window) Bldg/Room APSC 408
Service Tag DBKF2F3 Description Dell Latitude 5420
Serial No. DBKF2F3 Location Grant Harris

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:CF:C3:9E


Wireless NIC 80:B6:55:94:CC:6C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 06, 2021 11:51 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Monica Valencia Oct 06, 2021 11:51 AM 
Task reassigned to Monica Valencia.
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Lauryn Aronson Oct 01, 2021 04:40 PM 
Task reassigned to UCS Tech.
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Lauryn Aronson Sep 24, 2021 02:38 PM 
oh, alix said ellis said they didn't want a monitor
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Joanie Kinnaman Sep 24, 2021 10:49 AM 
inv#2021-0163
dock is on Alix's desk to the left
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Joanie Kinnaman Sep 24, 2021 10:36 AM 
dock W# 20200924[Edit Inv]
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Joanie Kinnaman Sep 24, 2021 10:35 AM 
dock W# 2020092

Is this user getting a monitor?
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Lauryn Aronson Sep 22, 2021 08:37 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Sep 22, 2021 08:37 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Lauryn Aronson Sep 22, 2021 08:37 AM 
no extra software

admin rights for june mcmillan, laurie palmer
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Alix Karkanen Sep 17, 2021 11:20 AM 
this computer is not for david compton as they 
no longer work here, but it is for the 
admissions front desk.

laptop 20200985[Edit Inv]

we are waiting on docs, do NOT close this 
ticket until this user has been given a doc 
please and thank you
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