Service Request Ticket - # 77769

Service Request Information

CONTACT Name Gonzalez, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2021 09:36 AM
Department Athletics Phone
Location Email gonzalezmr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190705[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 4DBP513 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4DBP513 Location Michael Gonzalez, Office Specialist 2

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:82:02:85

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Sep 28, 2021 08:23 AM 
Status changed from (3) Order in Process to (5) Completed
 Add Attachment
John Rushing Sep 27, 2021 03:14 PM 
Task reassigned to Lourdes Salazar.
 Add Attachment
John Rushing Sep 23, 2021 07:58 AM 
Status changed from (1) Pending to (3) Order in Process
 Add Attachment
John Rushing Sep 23, 2021 07:55 AM 
Dell dispatch shipped on 9/22/2021 8:36 PM
 Add Attachment
John Rushing Sep 22, 2021 02:44 PM 
Dell:
Create Dispatch: Success
You have successfully submitted request 
SR1071013890.
Add Attachment
Lourdes Salazar Sep 22, 2021 09:36 AM 
Will need video card.
Add Attachment