Service Request Ticket - # 77845

Service Request Ticket - # 77845

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Service Request Information

CONTACT	Name	Jaskoski, Kelly	Date	Sep 29, 2021 05:00 PM
	Department	Financial Aid	Phone	88774
	Location		Email	jaskoskk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20181530 (opens in a new window)	Bldg/Room	AD 310
	Service Tag		Description	Brother Wireless Color Compact Desktop Scanner, ADS 1700W Brother Wireless Color Compact Desktop Scanner #ADS-1700W
	Serial No.	U65200A9X113465	Location	Valerie Alapai, Financial Aid Counselor

TECHS	Submitted by	Elliot Purl	Contact	epurl19@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Tracking

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Feb 08, 2022 10:36 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Monica Valencia	Jan 03, 2022 09:01 AM	Priority changed from (2) High Priority to (5) Low Priority.	Add Attachment
Monica Valencia	Nov 24, 2021 04:35 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Monica Valencia	Nov 24, 2021 04:35 PM	Scanner is connected and working. It is scanning to doc management via usb. They might prefer to have the scanner networked to make it easier. They will get back to us.	Add Attachment
Monica Valencia	Nov 24, 2021 09:52 AM	Task reassigned to Monica Valencia.	Add Attachment
Lauryn Aronson	Oct 18, 2021 10:21 AM	Task reassigned to John Rushing.	Add Attachment
Lauryn Aronson	Oct 18, 2021 10:21 AM	brought scanner back. needs to connect to docstar folder? it's a usb scanner. it's showing as connected to the computer; she's just wanting it to work nicely with docstar stuff. scanner is in office for john to look at.	Add Attachment
Lourdes Salazar	Oct 18, 2021 09:59 AM	Task reassigned to Lauryn Aronson.	Add Attachment
Nathan Camuso	Oct 13, 2021 11:39 AM	Task reassigned to UCS Tech.	Add Attachment
Nathan Camuso	Oct 13, 2021 11:38 AM	**This is an email** Sorry, been on the phones. Yes you can come today or tomorrow.	Add Attachment
Nathan Camuso	Oct 13, 2021 10:10 AM	Called and sent an email asking for availability.	Add Attachment
Nathan Camuso	Oct 13, 2021 10:06 AM	Task reassigned to Nathan Camuso.	Add Attachment
Lourdes Salazar	Oct 13, 2021 08:50 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Elliot Purl	Sep 29, 2021 05:00 PM	Station in the welcome center just got moved, scanner needs to be connected to the computer (not currently registering that it's connected to the computer even though it is plugged in). Connected to SR#77818 Computer- 20200313 Scanner- 20181530	Add Attachment