Service Request Ticket - # 77851

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2021 12:32 PM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20160169[Edit Inv] (opens in a new window) Bldg/Room ITC 310F
Service Tag 69JK092 Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315
Serial No. 69JK092 Location Allison Omlid

TECHS Submitted by Jennie Yang Contact ryang16@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public

Entered by Date Memo
Moshe Martinez Oct 05, 2021 12:05 PM
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Oct 05, 2021 12:05 PM
Was missing vga cable. Also needed VGA to DVI adapter.
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Moshe Martinez Sep 30, 2021 02:41 PM
Moshe: No problem. I will contact you on Tuesday morning to see if you are available then, but if not, I can stop by Thursday afternoon.
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Moshe Martinez Sep 30, 2021 02:39 PM
**This is a reply**
I am now out of the office until Tuesday unfortunately. I will be in Tues  - Thurs next week
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Moshe Martinez Sep 30, 2021 01:30 PM
****This is an outgoing email****
Hi Karla,

I need some additional information regarding service request #77851

Description: 1 monitor of two is not working

This is Moshe with UCS. Do you have time this afternoon before 4 pm for me to stop by and take a look at this monitor?

- Moshe
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Public
Moshe Martinez Sep 30, 2021 01:10 PM
Task reassigned to Moshe Martinez.
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Jennie Yang Sep 30, 2021 12:32 PM
One Dell desk top is not connected right to the computer, there might be a cord missing.

971-388-6797 Better way to contact her
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