Status changed from (1) Pending to (5) Completed

Task reassigned to Jacob Limas.

Status changed from (4) On Hold to (1) Pending

don't believe there's been any status changes on this since the last memos, 20131030 is still loaned out. 
not sure on status or if there's any need to fix 20120651 since it's ready to be PDR'd if it hasn't yet 

Leaving ticket open until 20131030 is brought back + 20120651 is fixed. :)

Loaner 20131030 dropped off today, and previous loaner 20120651 brought back to UCS. :)

Availability changed to possibly Tuesday/Thursday afternoon (12-3), or Thursday morning 9:15-9:45. I think afternoon is more likely and I'll try to stop by personally.

Status changed from (2) Scheduled to (7) Waiting for Contact

Had to reschedule - tentative availability 10/19 @ 2 pm, but not sure if anyone will be there. Will update with alternative availability.

On campus Tuesdays and Thursdays, available Thursday (10/14) at 2 pm.

****This is an outgoing email****
Hi Laura,

We were just following up with you regarding a service request that we have for you.  (#77855)

Description: Slow Loaner Mac 

For the slow loaner computer, we can pick it up and swap it out for a new loaner at your convenience. Additionally, when we visit to swap the computers, we can also resolve the date/time issue on 20150409 and give you admin rights on that laptop.

Please let us know your availability for the next few business days so that we can schedule a time to set it up with you.

Thanks,
Alice Hodge

****This is an email****
Hi there,

So from my understanding it is a desktop computer 
right? For the spinning wheel, it could possibly 
be an updating signal, but normally it's easy to 
tell for Macs if it's updating or not, if you 
think that might be what your computer's doing, 
please let it be and don't try to force restart, 
for that will likely damage the system and make 
your computer slower. If you are sure it is not 
updating but just loading forever, please provide 
the WOU# of the computer and I'll create a service 
request for it.

Thanks,
Jennie