Service Request Ticket - # 77860

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2021 09:12 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20171050[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSFFRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSFFRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:DB:7D


TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public

Entered by Date Memo
Lauryn Aronson Oct 01, 2021 02:14 PM
Status changed from (1) Pending to (5) Completed
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Jennie Yang Oct 01, 2021 01:58 PM
Computer picked up by Rose.
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Lauryn Aronson Oct 01, 2021 10:20 AM
fixed.
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Lauryn Aronson Oct 01, 2021 09:28 AM
Task reassigned to Lauryn Aronson.
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Elliot Purl Oct 01, 2021 09:12 AM
Contact Info: Call ODS front desk
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Public
Elliot Purl Oct 01, 2021 09:12 AM
Issues with the loaner we gave them, apparently we 
were there on Wednesday, 

Trust w/ domain error- needs to be deleted from 
the domain and re-added
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