Service Request Ticket - # 77888

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2021 04:47 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190201[Edit Inv] (opens in a new window) Bldg/Room NS 123
Service Tag 3RT3PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RT3PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A3:01

TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

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Entered by Date Memo
Michael Volkmann Oct 28, 2021 08:03 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Oct 28, 2021 08:03 AM 
Replaced Hard Drive with NVMe and did a complete re-
image. No longer needs to be manually updated.
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