Service Request Ticket - # 77901

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2021 01:44 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200294[Edit Inv] (opens in a new window) Bldg/Room WEST 113
Service Tag FHKXZ33 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. FHKXZ33 Location Ara Duddlesten

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:C4:3F


Wireless NIC 08:5B:D6:6C:5D:EA

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 11, 2021 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Oct 11, 2021 10:29 AM 
I went over there and tried to print, seemed to work 
correctly, then repaired the adobe installation just 
to make sure.  Closing the ticket as the issue seems 
to be resolved.
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Nathan Camuso Oct 08, 2021 09:46 AM 
****This is an email****

I am available between 8-5 (out for lunch 12-1 
except tomorrow - Thursday 12 - 2 and breaks)  
When time works well for you?  I am happy to work 
around your schedule.

Thank you,
Sharon
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Nathan Camuso Oct 06, 2021 10:25 AM 
Sent an email to check for availability
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Nathan Camuso Oct 06, 2021 10:17 AM 
Task reassigned to Nathan Camuso.
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Sam Sevugan Oct 05, 2021 01:44 PM 
Hi UCS,

I think my Adobe has something wrong.   It says 
it's not updated and I can't get it to print to 
our printer/copier.  

WOU Dell Laptop:  20200294[Edit Inv]

Thank you for your assistance,
Sharon
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