Service Request Ticket - # 77906

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2021 04:29 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190415[Edit Inv] (opens in a new window) Bldg/Room SSC 237
Service Tag 7LDV4Z2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 7LDV4Z2 Location CS NTT Visiting Professor

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325

Wired NIC E4:54:E8:61:8C:A4

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 06, 2021 09:01 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Camuso Oct 06, 2021 09:01 AM 
I powercycled the monitor and it seems to be working 
fine now
 Add Attachment
Nathan Camuso Oct 06, 2021 08:31 AM 
Task reassigned to Nathan Camuso.
 Add Attachment
Sam Sevugan Oct 05, 2021 04:29 PM 
Located in ITC 310D, the monitor blacked out and 
is unable to be used. Tracy called in to report, 
and wants a tech to troubleshoot. 

W20190415
W20190417
Add Attachment