Service Request Ticket - # 77909

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2021 08:17 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190665[Edit Inv] (opens in a new window) Bldg/Room SHCC 215
Service Tag G8X4H03 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. G8X4H03 Location SHC Office 215

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:73:D7:FD

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Oct 06, 2021 09:22 AM 
The computer was unplugged. I plug the power back in and it 
seems good to go after I logged in. I ran Dell Updates.
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Lourdes Salazar Oct 06, 2021 08:27 AM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar Oct 06, 2021 08:27 AM 
Status changed from (1) Pending to (5) Completed
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Elliot Purl Oct 06, 2021 08:17 AM 
Contact Info: Nikki Marr- nmarr20@mail.wou.edu
(541) 220-1869
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Public
Elliot Purl Oct 06, 2021 08:17 AM 
Came into the office this morning, computer won't 
turn on, has tried holding the power button but 
nothing happened. Has a meeting until 10:30 so 
office is accessible, but has a client at 11 so 
the office won't be accessible 11-12.
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