Service Request Ticket - # 77919

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2021 03:44 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210273[Edit Inv] (opens in a new window) Bldg/Room VICK
Service Tag 39F18D3 Description Dell Chromebook 3100 2-in-1 - 11.6
Serial No. 39F18D3 Location Salem Site/WESD Chromebook Student laptop

CPU Intel Celeron N4020/Dual Core/2.8GHz/4M Cache/6W


OS Unknown Software

Wired NIC 14:18:C3:56:07:93

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Nov 17, 2021 09:49 AM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Nov 17, 2021 09:49 AM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar Nov 17, 2021 09:48 AM 
this was delivered with the other 28 computers. 
Labeled with tape (WOU SALEM)
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Monica Valencia Oct 28, 2021 04:38 PM 
Priority changed from (3) Priority to (2) High Priority.
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Alix Karkanen Oct 06, 2021 03:44 PM 
This is on my desk, still in its box, but it is 
inventoried
Let Janeanne know when it's ready :)
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