Service Request Ticket - # 77921

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2021 04:35 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190222[Edit Inv] (opens in a new window) Bldg/Room RWEC 203
Service Tag 3RV0PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RV0PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A3:E5

TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Michael Volkmann Oct 20, 2021 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Oct 20, 2021 02:46 PM 
switched out the loner with the normal pc and changed in inventory. everything works fine
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Michael Volkmann Oct 20, 2021 02:45 PM 
Task reassigned to Justin Cope.
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Michael Volkmann Oct 14, 2021 08:34 AM 
Ready to go back to RWEC 203 & the loaner brought 
back when the classroom is not in use. PC in front 
of John's desk.
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Michael Volkmann Oct 06, 2021 04:47 PM 
Contact changed from Tech UCS to Student Student.
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Michael Volkmann Oct 06, 2021 04:35 PM 
Computer was displaying no bootable devices found. 
Ran diagnostics, showed no hardware problems. Seems 
fine now. Needs to be double-checked & updated then 
returned to RWEC 203.
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