Service Request Ticket - # 77922

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2021 04:46 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180234[Edit Inv] (opens in a new window) Bldg/Room BELL 235
Service Tag 7635HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7635HQ2 Location Smart Classroom Instructor Station

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:86:6D

TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

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Entered by Date Memo
Michael Volkmann Oct 27, 2021 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Oct 27, 2021 08:43 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Oct 27, 2021 08:43 AM 
LED replaced and returned to BELL 235 classroom 
(with new NVMe).
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Nathan Camuso Oct 11, 2021 10:52 AM 
Took a look at the LED, it appears to be connected 
correctly so it's probably failed
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Michael Volkmann Oct 06, 2021 04:46 PM 
Taken out of BELL 235. Power button LED appears 
broken. Computer was unresponsive in the classroom. 
Replaced with loaner (20141216). Can we fix the LED?
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