Service Request Ticket - # 77926

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2021 09:52 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180374[Edit Inv] (opens in a new window) Bldg/Room HL 301A
Service Tag 35WPMR2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 35WPMR2 Location AV CONSOLE Instructor Station

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:55:CD

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 20, 2021 08:00 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Oct 20, 2021 08:00 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Oct 20, 2021 08:00 AM 
Re-imaged with nvme and back in 301A
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Monica Valencia Oct 12, 2021 03:52 PM 
Computer on my desk waiting for an m.2 / mvme
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Monica Valencia Oct 12, 2021 01:48 PM 
Computer is on the work station being imaged
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Monica Valencia Oct 08, 2021 04:58 PM 
Desktop pulled from room.. Its sitting on my desk waiting for HD to arrive. Replacement loaner 20141153[Edit Inv]
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John Rushing Oct 08, 2021 07:28 AM 
Your Dell dispatch shipped on 10/7/2021 9:06 PM
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Monica Valencia Oct 07, 2021 09:52 AM 
Computer is having issues. A new HD was ordered through Dell since it is still under warranty. 

Create Dispatch: Service Tag: 35WPMR2   Lib 301
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