Delivered her better computer, and fixed the issues 
she had.

Status changed from (4) On Hold to (1) Pending

Status changed from (1) Pending to (4) On Hold

She asked to put this off until the week before 
classes.

Task reassigned to Jacob Limas.

user never replied to coordinate return, tower 20171053 is still in the outbox ready for delivery.

haven't heard back yet, moved to outbox as it's ready to go.

Priority changed from (4) Moderate Priority to (3) Priority.

Picked up slow computer (WOU# 20171053), and dropped off loaner 20141205. 

Talked to her today - seems like its pretty significant slowdown & she's concerned it could 
possibly be a virus, so she'd like us to take in her computer to take a look & use a loaner in the meantime.

Is going to back up her files today and would like a tech to pick up current computer + install a loaner either Friday (10/15) or Monday (10/18). 
She'll be off campus, but is letting the department secretary know to let UCS techs into her office :)

****This is an email****
My computer is quite slow. It seems to be working 
okay right now, but I am wondering if it needs to 
be de-ragged or something like that. 

I'd appreciate it if someone came over. I am 
available on Thursdays after noon.