Service Request Ticket - # 77969

Service Request Ticket - # 77969

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Peralta Cortez, Rosario	Date	Oct 14, 2021 08:32 AM
	Department	Writing Center	Phone	88640
	Location		Email	cortezm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180323 (opens in a new window)	Bldg/Room	HL 1st Floor
	Service Tag		Description	Xerox Versalink C600/DNM Color Printer XPPS
	Serial No.	9RA680995	Location	Writing Center Lab Printer (replaces W#20130051)
	Model	C600/DNM	Hostname	lab-writingcenter
	Notes	XPPS PROGRAM for supplies and repair large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; STUDENT TECH(XPPS); IP ADDRESS:140.211.64.35	Ink/Toner Refill	Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416
	Wired NIC	9C:93:4E:8A:49:67

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	valenciam@wou.edu

Tracking

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Nov 09, 2022 11:39 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Nov 09, 2022 11:39 AM	Magenta replaced	Add Attachment
Monica Valencia	Nov 08, 2022 08:24 AM	Magenta 1% with 60 pages remaining	Add Attachment
Monica Valencia	Oct 18, 2022 04:19 PM	Magenta at 2%	Add Attachment
Monica Valencia	Oct 03, 2022 04:30 PM	Magenta at 4%	Add Attachment
Monica Valencia	Sep 06, 2022 03:23 PM	Cyan was replaced today. Magenta is at 5%	Add Attachment
Monica Valencia	Apr 22, 2022 04:02 PM	Cyan 5% and Magenta 8%	Add Attachment
Monica Valencia	Mar 08, 2022 08:17 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Monica Valencia	Mar 08, 2022 08:17 AM	Cyan 6% and Magenta 10%	Add Attachment
Monica Valencia	Jan 31, 2022 11:29 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Monica Valencia	Jan 31, 2022 11:29 AM	Cyan 7% and Magenta 11%	Add Attachment
Monica Valencia	Jan 18, 2022 08:44 AM	Cyan 10% and Magenta 14%	Add Attachment
Monica Valencia	Nov 24, 2021 03:17 PM	Cyan 11% and Magenta 15% Replacement toners are on my desk	Add Attachment
Monica Valencia	Nov 03, 2021 04:40 PM	Cyan is at 12%	Add Attachment
Lourdes Salazar	Oct 18, 2021 08:33 AM	Task reassigned to Monica Valencia.	Add Attachment
Lourdes Salazar	Oct 18, 2021 08:33 AM	taking over paper now	Add Attachment
Monica Valencia	Oct 14, 2021 09:30 AM	They also need a box of paper to be delivered.	Add Attachment