Service Request Ticket - # 78038

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2021 10:46 AM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150683[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25RV0B8GG7D Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715, Adobe CC201* subscription Serialized Desktop FEB2017 MOVE to SHARED DEVICE SUM/FALL2019;

Wired NIC 38:C9:86:49:E0:0B


Wireless NIC 28:F0:76:47:F6:F6


Bluetooth NIC 28:F0:76:47:F6:F7

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 27, 2021 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Oct 27, 2021 04:08 PM 
Gave her admin rights.
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Nathan Camuso Oct 25, 2021 12:42 PM 
Sent email for availability
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Nathan Camuso Oct 25, 2021 12:26 PM 
Task reassigned to Nathan Camuso.
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Elliot Purl Oct 25, 2021 10:46 AM 
****This is an email****
I just went to install Zoom on one of our student 
worker machines (#20150683) and I was unable to do 
so. I think that maybe because I don't have admin 
rights any longer on that machine. Could I get 
access to that so I can help keep the machines 
updated for them?
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