Service Request Ticket - # 78069

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2021 04:14 PM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130699[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450465 Location PDR

Model 4622/DT Hostname hc-advil.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.64.67 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6C:58

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 27, 2021 04:47 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Oct 27, 2021 04:47 PM 
I went over there and it seemed to be printing fine.  
Some strange error messages but it correctly 
printed.
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Elliot Purl Oct 27, 2021 04:21 PM 
Task reassigned to Nathan Camuso.
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Elliot Purl Oct 27, 2021 04:14 PM 
****This is an email****
For some reason my printer is not working.  I have 
tried restarting it and troubleshooting. No error, 
just not working. 

It does show up and I have it selected and set up 
as my default printer.  Nothing happens when I 
click print, it is really weird.  It was working 
earlier today.  The name of the printer is Advil
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