Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Oct 27, 2021 04:17 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150694 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	BN5BJB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	BN5BJB2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201X from XXXX2015004715;
	Wired NIC	64:00:6A:90:7E:18

TECHS	Submitted by	Nathan Camuso	Contact	ncamuso20@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Nov 10, 2021 01:57 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Nathan Camuso	Nov 10, 2021 01:57 PM	Delivered	Add Attachment
Nathan Camuso	Nov 05, 2021 03:35 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Nathan Camuso	Nov 05, 2021 03:35 PM	Finished reimaging, ready to deliver	Add Attachment
Nathan Camuso	Nov 03, 2021 11:52 AM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	Nov 03, 2021 11:52 AM	I took it, currently on my desk	Add Attachment
Nathan Camuso	Oct 27, 2021 04:17 PM	Contact Info: Nathan Camuso	Add Attachment Public
Nathan Camuso	Oct 27, 2021 04:17 PM	I attempted to boot this computer several times and it bluescreened. Probably should be swapped with a loaner and reimaged/looked at.	Add Attachment